In honor of this first My Areas issue, our inaugural topic (and e-course) will be Communication Fundamentals. You’re unlikely to see a job description without these words: “Must have excellent communication skills.” But have you ever found yourself wondering what that means—or how to demonstrate you’re a good communicator? In this e-learning course, you will learn how to define communication, the types of communication we use at work, how to choose the right delivery method for your message, and how to remove barriers to having it understood.
To locate the course, log in to the Areas US RISE learning platform (https://areas.rise.com/login) via your phone’s browser, tablet, or laptop. Google Chrome works best! You will see the course, Communication Fundamentals, on your My Learning page. Reminder, your username is your Areas email address.
If you have not logged in to RISE in a while or have never logged in, check your email for a Welcome email to set up your password. If you do not have that email, please feel free to contact michele.garcia@areas.com.
PRACTICE: Once you’ve completed the course, the next time you send a message, try placing yourself in the receiver’s shoes. If you were receiving this message (instead of sending it), how would you answer the following two questions: “Is the message clear and straightforward?” and “What’s my overall interpretation of this message?” If you struggle with answering these questions, the message you are about to deliver is unclear. Time to edit, ask for help, rethink the message.